Contact & support
Whether you’re looking to place an order with Dantherm Group or need advice on spares or servicing you can quickly access all the help and advice you need here.
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Contact us - the European leader in climate control solutions
At Dantherm Group, we want nothing more than to see our customers, partners and stakeholders succeed. Therefore, our committed teams of specialists in all things climate control stand ready to provide any additional information you need or assist you in choosing the right solution for your next project. Reach out - we are here to help.
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FAQs
What do I do if my country of residence is not included in your above contact list?
While Dantherm Group is one of the world's biggest suppliers of climate control solutions for professionals, we do not have physical offices everywhere. If your country of residence is not on the above list, please use the below contact information:
- Africa: [email protected]
- Asia: [email protected]
- Australia & New Zealand: [email protected]
- Austria: [email protected]
- Benelux: [email protected]
- Central & South America: [email protected]
- Eastern Europe: [email protected]
- Finland: [email protected]
- Iceland: [email protected]
- India: [email protected]
- Middle East: [email protected]
- North America: [email protected]
Portugal: [email protected]
Can I buy your products online?
For all of our products, VAT-registered companies can get a quote very quickly by pressing 'I want to buy' and inserting your enquiry and contact details. But you cannot carry out the entire purchasing process on our website. This is because depending on product and your area of residence, you may or may not have to buy through a local Dantherm Group representative. We will facilitate this when you use the 'I want to buy' button for the product of your choice.
What is your delivery time?
That depends. For some standard products, accessories and consumables we offer day-to-day delivery while for others there will be a lead time. For detailed information on the products or solutions you are interested in, please reach out to your local Dantherm Group representative.
Do you sell directly to private consumers?
No, Dantherm Group products and solutions included on this website are sold only to industry professionals either directly or via our extensive network of distributors.
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Just fill in your details below and tell us as much about your enquiry as possible so we can help you find the right support.